Posts Tagged 'facebook'

Wire your cause

The ability to activate support by those in need or those wanting to help out those in need has never been more available than it is today. The connected cause movement is richly empowered by the Internet – from microlending to individuals through sites such as Kiva or Jasmin’s own page at ChipIn to grand scale movements such as Product(RED), ONE and Earth Hour.

The most popular application on Facebook, the online community of over 100M people, is Causes – an application to connect people to movements for change of all sorts and allow them to declare their affiliation. Indeed, I have several causes I identify with on my profile (the Causes app is proudly front and center on my profile), have declared them and donated to.

There are several parts to the online activism movement (if such a diverse collection of activity could be called a movement), and while not every online cause is the same, broadly, they fall into three categories:

  • advocacy – the raising of awareness for a cause
  • activation – the prompting of and creation of activity around a cause in those interested, and
  • action – the ongoing and followup activity in relation to a cause

In many cases, causes have elements of all three. One need only look at the incredibly successful movement to elect the new US President, Barack Obama, to see just how powerful each of these components can be. Well executed, an online campaign can move those interested in it through each of the three phases of involvement.

For those needing or wanting support for their cause, whether it’s a micro loan to start a small business or something much bigger, the hyperconnected world offers amazing opportunities to seek out interested like minds, to gather momentum around a cause and to ultimately act on its purpose. Finding a community of people who share your concerns, collaborating with them and engaging in a meaningful conversation around your cause is incredibly easy.

Let’s take a quick look at one option – microphilanthropy.

At its simplest, the emergence of microphilanthropy – philanthropic activity on a scale of small amounts – has made engaging with online causes almost trivial. Those of us who are in a position to engage with a cause we believe in can now do so in a way that was previously only truly available to the very wealthy. Sheer weight of numbers – potentially hundreds or thousands giving a little – means that the gathering community can provide just as valuable input as a Buffet or a Gates, with each giving just tens or perhps a few hundred dollars.

For those of us, largely in the West, who would like to engage more deeply in a socially responsible way either personally or on behalf of our businesses, the opportunities are equally significant and many. A simple Google search offers up several possbilities and a wealth of supporting information. Kiva is a perfect example, and one to which I’ve contributed. There are many more options.

Just recently, US-based author and activist, Tom Watson published CauseWired: Plugging In, Getting Involved, Changing the World . It’s a well-considered look at online cause activism, examining joiner culture, the step beyond to action and a fairly significant number of online movements and how they came into being and gained traction. It’s well worth your time to read it if online activism is of any interest to you.

NOTE: This guest post is by Stephen Collins. Stephen runs acidlabs, an independent communications consultancy that focuses on collaboration, knowledge workers and social media.

Collaboration Guidelines

Two of my blogging colleagues Andy Piper and George Faulkner recently pointed out that IBM’s social computing guidelines have been published and now Sun’s guidelines on public discourse has been updated.

Give people access. Create a great company culture. Guide them.

As George Faulkner says, “This was a fantastic collaborative effort and the result is, in my mind, a reflection of some forward thinking. IBMers are on Facebook, Orkut, MySpace, Twitter, LinkedIn, etc, and are on a wide variety of internal tools as well, publishing at rapid pace. Having a clear and understandable set of guidelines will only help us all to understand this new freedom as we connect with the world.”

guiding lights - a street scene at night
Image courtesy of The Paper Boat

Informal Learning

I’m excited about the changes happening in the learning area. You may have read that Brandon Hall announced new categories late last year, for their excellence in learning awards including:

  • Best Use of Blogs, Wikis, or Other Content-Sharing Tools for Learning
  • Best Use of Games for Learning
  • Best Use of Mobile Learning
  • Best Use of Video for Learning
  • Best Use of Virtual Worlds for Learning

Methods of learning are obviously changing, and this makes my role in Learning Services and Knowledge & Collaboration even more interesting (and challenging for the year ahead.)

I’m expecting to see more companies implement structured programs and modify existing learning models this year to accommodate informal learning styles. Many existing learning programs fail to engage the audience or harness the expertise “in the room”. I think we will see more people using blended learning models to include blogs, wikis, social networks, virtual worlds etc in more deliberate, constructive, program driven initiatives, something I’m happy to say we are already beginning to see at IBM.

As more companies allow employees access to social media, more support for management and employee guidelines will ensue. Frontline managers will be taught more about online impression management, benefits of using social networks to capture tacit knowledge and build community – and ways to facilitate attention management, trust and authenticity.

The benefits are great, especially as more people begin to work from home and move to part-time hours. So many people talk about using social media to attract Gen Y (the Net Gen), but the maturing workforce will become even more dependent on social media to support lifestyle changes.

Learning, Knowledge and Collaboration – they are becoming even more entwined and I think learning of the future will be so much more engaging, innovative, social and learner-driven. Yes, I think it should be a good year ahead!

Sorting Profiles

Ever noticed how difficult using avatar pictures to search for a friend on Facebook, Twitter or whatever social media goodness you are using is? Ever wonder if you could filter the view on groups of “friends”?

Blythe dolls
litte Blythe dolls lookin’ avatar-ish

When I’m searching for a friend, fun avatar pics tend to get lost in the jumble of colours, icons, photos, illustrations, abstract or generic icons. I would love the ability to search by image instead of typing in a name, but there is no order to the visual chaos. If it was easier to find an avatar it would mean one less step of navigation. I could stay on the same screen instead of being taken to a search results screen, before getting to my friend’s details.

It got me wondering (as Wonderwebby does) is there an better, easier way to organise and search for avatars (by image – not by typing in a name?) I’d like to be able to drag and drop the icons around to sort them. Or, considering how often people change their avatar pics, what about some fuzzy sorting app?

For instance, imagine if you could display the avatars by colour code. A bit like obsessive compulsive wardrobe organisation; white to black with the colour spectrum in-between.

Or, sort alphabetically. And/Or sort by geography. And/Or tag. And/Or group. Etcetera

Then, the other thing. What if you could filter the display of your social networking site via group. There are moments when I want to be able to view work and family only, other times I also want to view colleagues with similar interests, then moments I want the social media burger with the lot. I’d like to have a social network base and networked layers. Friend slices. Sometimes you are in the mood for jumbled up twitterings, other moments your head is so busy you just want the basics thank you. Or would partial-continuous-partial attention (or is that discontinuous-partial attention) be a little snobby and un-socialmedia of me? ;)

Avatar zoom

Prolific Profiling

Could this be a new learning and knowledge or communications job description in the not-so-distant future?

Online Identity Development Manager

Seeking a community shepherd to implement and manage online identity within globally evolving learning and knowledge networks:

Implement the creation of an online Identity Development Plan for each employee. A plan to develop and maintain 2D and 3D avatars, eg profiles on LinkedIn, Facebook, virtual worlds and other agreed social networking tools suitable for each job function, contribution to a professional individual or group blog, tagging of colleagues etc

Oversee the uptake of self-directed daily investment by employees developing and maintaining online identity and knowledge networks

Educate employees about profile personality attributes and avatar grooming, deportment and netiquette (for the aesthetically and socially challenged :p)

Enable employees to create knowledge networks by embracing and establishing leading online identities and social networks

Assist employees to use lifelogging and microblogging tools

Provide education around the practice of knowledge and profile sharing, profile (and personal) protection and adoption of business conduct guidelines

Promote telepresence, confidence, trust and authenticity

Develop micro-learning modules and identify key knowledge stakeholders for pervasive knowledge distribution

Introduce attention management and telepresence focussed time management skills

Promote innovative collaboration and quality contributions using social media

Provide reporting and analysis of networked activity

Potential candidates must have evident virtual learning communities and a Technorati ranking of less than 100,000 etc etc (heh, you can add to my list!!)

Will the Learning Development and Knowledge Manager role/s soon transform to assist employees developing their informal modes of learning (telepresence) and focus on virtual identity?

Strikes me that those not thinking about including profile and avatar maintenance as part of routine individual development will not be well equipped in the rapidly evolving and changing communications, learning and knowledge sharing space. Traditional learning will still exist and be important of course, but perhaps the pressing demand for telepresence, on demand relevant information and dynamic interactive knowledge networks will make classrooms, elearning, and hierarchal knowledge transfer seem less critical.

I’ll leave you with a nice visual example of profile driven learning – take a look at this map discovered on Jack Vinson’s blog recently.
Marlilyn Martin’s Learning Terrain

Marilyn Martin’s learning terrain


2010 WonderThemes

View Jasmin Tragas's profile on LinkedIn
About Wonderwebby - by Jasmin Tragas - creative and digital media allsorts - mother - imagining new ways to make a difference
Twitter: wonderwebby
Disclaimer: the postings on this site are my own and don’t necessarily represent my employer’s positions, strategies or opinions.

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